Your team is always very helpful, professional and kind. We phoned ahead to say we'd be arriving later than 5 and there was absolutely no problem. The keys were left inside the property as promised and everything went smoothly. We've used maintenance in the past (when I couldn't figure out the gas stove) and they were great about getting right in and helping.
We always enjoy our stay at Luna Bella. I think this is our 5th or 6th time at Luna Bella and we always hate to have to leave. One suggestion is that perhaps the downstairs bedrooms could use updated/new bedspreads. There were duvet covers on both beds this time, and one has stains on it (grease?), and they are difficult to work with when making the beds in the morning. Also, the remote for the front bedroom was missing. We couldn't find it anywhere in the house. It's difficult to find anything wrong with our stay though. We have already recommended Bella Beach to several friends, and they are staying with you the end of the month. :) Thanks for a wonderful experience. See you soon!
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