Frequently Asked Questions
Q: What time is check-in?
A: Check-in starts at 4pm.
Q: What if I am arriving late?
A: We understand if you need to arrive later in the day. We do, however, politely ask you to call us and let us know if this is the case. You can reach us at 541-764-5700 between 10 am and 5 pm.
Q: Are your houses pet-friendly?
A: Yes, we do have some homes that are pet-friendly. Please check that the house you are interested is pet-friendly by visiting our Vacation Rentals section.
Q: Where is your town located?
A: Bella Beach is located three miles North of Depoe Bay and Olivia Beach is located in Lincoln City, OR. Please refer to our driving directions for more details on finding your way to Bella and/or Olivia Beach.
Q: What time is check-out?
A: Check-out time is 11:00 AM
Q: What is your cancellation policy?
A: Should the need arise to cancel your reservation prior to 21 days of your arrival, regardless of reason (including bad weather, illness, or economic factors) a $75 (plus applicable rental tax) Cancellation Fee will be charged. Cancellations within 21 days of your reservation arrival date will result in the loss of the $200 Original Deposit in lieu of the $75 Cancellation Fee.
Cancellations within 72 hours of your reservation arrival date will receive No Refunds.There are no refunds for late arrivals, early departures, or for leaving the home for mechanical failure of non-essential items. Bella Beach Property Management reserves the right to terminate your contract/reservation with no refund if any rules set forth have been ignored.
Q: I cannot find an answer to my question!
A: If you were not able to find an answer on our website, please contact us directly and we will get back to you as soon as we can. Visit our Contact Us page to fill out a quick form, or call us at 866-994-7026. If you decide to call outside of our working hours, please leave a message and we will get back to you in the morning. Thank you for your interest!